How quickly can you respond to an emergency garage door repair?

We understand that garage door emergencies can happen at any time, which is why we offer 24/7 emergency service. In most cases, we can have a technician at your location within 1-2 hours of your call. Our service vehicles are fully stocked with common parts, so many repairs can be completed on the first visit. For non-emergency repairs, we typically offer same-day or next-day appointments based on your schedule.

What brands of garage doors and openers do you service?

Our technicians are trained to work with all major garage door and opener brands, including LiftMaster, Chamberlain, Genie, Craftsman, Amarr, Clopay, Wayne Dalton, and more. Whether you have a chain drive, belt drive, or direct drive opener, we have the expertise to service and repair it. We also carry a wide selection of replacement parts to ensure quick repairs regardless of your system's brand or age.

Do you offer warranties on your repair and installation work?

Yes, we stand behind all our work with comprehensive warranties. Our repair services include a 90-day labor warranty, and parts warranties vary by manufacturer (typically 1-5 years depending on the component). For new garage door installations, we provide a full installation warranty along with the manufacturer's warranty on the door itself, which can range from 10 years to lifetime coverage depending on the product. We're committed to your complete satisfaction and will make it right if any issues arise.

How often should I have my garage door serviced?

We recommend having your garage door professionally serviced at least once a year. Regular maintenance includes lubricating moving parts, checking spring tension, inspecting cables and rollers, testing safety features, and tightening hardware. This preventive care extends the life of your door, ensures safe operation, and helps prevent costly emergency repairs.

What are signs that my garage door springs need replacement?

Common signs include: the door feels unusually heavy when lifting manually, the door doesn't stay open or closes too quickly, you hear loud squeaking or grinding noises, visible gaps or stretching in the springs, the door appears crooked when opening, or you've heard a loud bang from the garage (indicating a spring has broken). If you notice any of these signs, contact us immediately as broken springs can be dangerous.

Can you install a new opener on my existing garage door?

In most cases, yes! We can install new garage door openers on existing doors, as long as the door is in good working condition. During our assessment, we'll check the door's balance, spring condition, and overall operation to ensure it's compatible with a new opener. We offer a range of opener options including smart-enabled models with smartphone control, battery backup systems, and ultra-quiet belt drive units.

Do you provide free estimates?

Yes, we provide free estimates for all our services. Simply contact us by phone or through our website, and we'll schedule a convenient time to assess your garage door needs. Our technician will provide a detailed, written estimate with no hidden fees or surprise charges. We believe in transparent pricing so you can make an informed decision.

What areas do you serve?

We proudly serve Sausalito and the surrounding areas in Marin County. Our service area includes nearby communities, and we're happy to discuss whether we can accommodate your location when you contact us. As a locally owned business, we're committed to serving our neighbors with reliable, professional garage door services.

Garage Door Blog

Repair guides, maintenance tips, and homeowner advice.

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